Privacy Policy

1. Who We Are

Dal Corso Group GmbH is a commercial coaching and advisory business based in Switzerland. We help B2B service business owners implement proven marketing and sales systems to achieve more consistent and predictable growth.

We are the data controller responsible for the personal information you share with us.

2. Information We Collect

We may collect and process the following types of personal information:

• Name and job title
• Business name and industry
• Email address and telephone number
• Postal address
• Information submitted through contact forms, enquiry pages, or event registrations
• Payment information (processed securely via third-party payment providers — we do not store card details)
• Technical data such as IP address, browser type, and pages visited on our website
• Communications you send to us, including emails and form submissions

3. How We Collect Information

We collect personal information through:

• Contact and enquiry forms on our website
• Event and webinar registration pages
• Email correspondence
• Telephone calls
• Purchases of services or programmes
• Free resource downloads and lead magnet opt-ins
• Cookies and website analytics tools (see Cookies section below)

4. How We Use Your Information

We use your personal information to:

• Respond to your enquiries and deliver the services you have requested
• Send relevant communications, including email newsletters and programme updates
• Process payments and maintain accurate billing records
• Improve our website, services, and communications
• Comply with legal and regulatory obligations
• Conduct legitimate business activities including marketing and business development

5. Legal Basis for Processing

We process your personal data on the following legal grounds under applicable Swiss and EU data protection law:

• Contractual necessity — to fulfil a service or programme you have purchased
• Legitimate interests — to operate and grow our business, communicate with prospects, and improve our services
• Consent — where you have opted in to receive marketing communications
• Legal obligation — where we are required by law to retain or process certain information

6. Email Marketing and Communications

Where you have provided your email address and consented to receive marketing communications, we may send you content including newsletters, event invitations, programme updates, and educational content relevant to growing your business.

You can unsubscribe at any time by clicking the unsubscribe link in any email we send, or by contacting us directly at support@dalcorsogroup.com.

Unsubscribing from marketing emails does not affect communications required to fulfil a service or contractual obligation.

7. Cookies and Tracking

Our website uses cookies and similar tracking technologies to improve your experience and to help us understand how visitors use our site. Cookies may be used for:

• Website analytics (e.g. page views, traffic sources)
• Retargeting and advertising (e.g. Meta Pixel, Google Ads)
• Functionality (e.g. remembering preferences)

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

We also collect simple, anonymous information about how visitors move through our website — for example which pages and tools you view, and how far you get through an online assessment. This helps us see where people get stuck so we can make things better. It is stored on our own systems, does not rely on cookies, and is not linked to your name or email unless and until you choose to submit a form.

8. Third-Party Services

We use a number of third-party tools and platforms to operate our business. These may process your personal data on our behalf, including:

• Email marketing platforms (e.g. for sending newsletters and automated communications)
• CRM and sales pipeline tools
• Payment processors
• Event and booking platforms
• Website analytics tools (e.g. Google Analytics)
• Social media platforms (e.g. LinkedIn, Meta)

These providers are required to handle your data in compliance with applicable data protection laws. We do not sell your personal data to third parties.

9. How We Store and Protect Your Data

Your personal data is stored on secure servers and systems operated by us and our trusted third-party providers. We take reasonable technical and organisational measures to protect your data against unauthorised access, loss, or misuse.

While we take data security seriously, no method of transmission over the internet is completely secure. We cannot guarantee absolute security but are committed to maintaining appropriate safeguards.

10. How Long We Keep Your Data

We retain personal data for as long as necessary to fulfil the purposes described in this policy, or as required by law. In general:

• Client records are retained for a minimum of 10 years for accounting and legal compliance purposes
• Marketing contact data is retained until you unsubscribe or request deletion
• Website analytics data is retained in accordance with the relevant platform's data retention settings

11. Sharing Your Information

We do not sell, rent, or trade your personal data. We may share your information only in the following circumstances:

• With service providers who assist us in operating our business, under appropriate data processing agreements
• Where required by law, regulation, or legal proceedings
• With your explicit consent
• In the event of a business transfer or restructuring, where personal data may be transferred to a successor entity

12. International Data Transfers

Some of our third-party service providers may process data outside of Switzerland or the European Economic Area (EEA). Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the relevant authorities.

13. Your Rights

Under Swiss and EU data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data (subject to legal retention obligations)
• Object to or restrict certain types of processing
• Request a portable copy of your data
• Withdraw consent at any time where processing is based on consent
• Lodge a complaint with the relevant supervisory authority

To exercise any of these rights, please contact us at support@dalcorsogroup.com. We will respond to all requests within 30 days.

14. Links to Other Websites

Our website may contain links to external websites. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party sites you visit.

15. Children's Privacy

Our services are intended for business owners and professionals aged 18 and over. We do not knowingly collect personal data from anyone under 18. If we become aware that we have collected data from a minor, we will delete it promptly.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. When we make material changes, we will update the date at the top of this page. We encourage you to review this policy periodically.

17. Contact Details

If you have any questions about this Privacy Policy, how we handle your data, or wish to exercise your rights, please contact us: